Book Cape Town believes that good service
should be delivered in the shortest time possible.
We know our clients are eager to obtain information and confirm
reservations ASAP, whether its for business travel purposes with
associated deadline pressure, or simply because you’re that
excited about going paintballing for your birthday you can’t
wait to have the plans all sewed up so you can get on with sending
out invitations.
That is why we guarantee to respond to all enquiries within a MINIMUM
of twelve hours from receiving them in our inbox.
Because we deal directly with the original supplier, rather than
working through an agent, we have immediate access to the service
provider, which speeds things up considerably.
The supplier is as keen to have you on board as you are to sign
up for their service so the turn-around time is premium.
And we are motivated to confirm your reservation so that you will
make use of our service again in the future.
Book Cape Town, you and the supplier –
a win-win-win situation!
SEASON'S GREETINGS
While Book Cape Town will strive to stick to our 12 hour response time guarantee over the festive season, please note that we will be operating on a skeleton staff over the main Christmas and New Year period and will respond to all queries within 24 hours over this time.
From the second week of 2008 we will revert to our 12 hour response time.
We wish all our customers Happy Holidays and a Prosperous New Year!
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