Rates Includes
* All Meals, Coffees & Speciality Teas
* Local Beverages, Spirits & House Wines
* Game Drives & Walks
* Laundry Service & Internet
* Entrance & Landing Fees
* Transfers to/from Madikwe Airstrip
Rates Exclude
* Vintage & Imported Wines
* Premium Label Beverages
* Spa treatments & Curio purchases
* Telephone Calls
* Private Game Drive Vehicle
* Transfers to/from the Reserve
* Conservation Levy
Terms and Conditions
Deposit
25% deposit for the total accommodation is required 1-14 days after making the booking. A non-refundable deposit of 25% required for all reservations made between 15 December and 10 January & 15 December and given year, within 48 hours of making the booking
50% deposit for the total accommodation is required 31-60 days prior to arrival
Full pre-payment will be due 30 days prior to arrival date or if the booking is made 30 days or less of the arrival date, full payment is requires within 48 hours of making the booking.
Please note that Mateya Safari Lodge reserves the right to sell accommodation held without the relevant deposit to a cash buyer
Following deposit request, a reasonable time period will be allowed for the necessary deposit to be settled
All reservations must please be made in writing, i.e. by fax, e-mail or letter
All changes to reservations, i.e. dates, number of guests, etc. must please be notified in writing
General
Only children 9-13 years & under can be accommodated on a triple basis in one room
Check in times is reserved for 12H00 check-out time is set at 11H00
Please note that departure times may be arrange, subject to availability of our suites
Arrival, departure times & method of transport must please be advised prior to arrival
Please advise us of any dietary requirements prior to arrival at the lodge
Private Vehicle Rate R2 500 per drive
Cancellations
Should a cancellation be received 61 days prior to arrival, the deposit will be refunded in full unless the reservation falls between 15 December and 10 January, in which case the deposit is non refundable.
Reservations cancelled 31-60 days prior to arrival will be charged a 50% cancellation fee of the total accommodation amount
Reservations cancelled 1-30 days prior to arrival will be charged a 90% cancellation fee of the total accommodation amount
All cancellations must be made in writing
Guide/Pilot Rates
- Bonafide guides/pilots/tour leaders/drivers will be accommodated at a rate of R 1 200 pp per night in specially allocated accommodation
- This rate includes accommodation and all meals taken with the Mateya staff
- If guests would like their guide to join them for meals, there will be an additional charge of R 400 per day
- Pilots or guides partaking in game drives or other activities will be at managements discretion
Child Policy
The minimum age for children accepted at Mateya Safari Lodge is 9 years of age, unless sole use of the lodge (5 suites) is booked, there will be no age limit in place
Children 9-13 years & under will be charged 50% of adult sharing rate
, unless child stays in a suite on it's self, in such case the child will be charged the full adult rate
Only children 13 years & under can be accommodated on a triple basis in one room
Arrival and Departure times
-
Check in time is reserved for 12h00 and
check -out time is set at 11h00
- Please note that late departure times may be arranged, subject to availability of our suites
- Arrival and departure times and method of transport must please be advised prior to arrival.
Dietary Requirements
- Please advise us of any dietary requirements prior to arrival at the lodge.
MADIKWE ENTRY FEES
• Once-off payment
• Paid directly by clients
• Rebuilding and Recovery levy
- R115 pppn (optional)
• Gate Entry Fees
- R180 per Adults per STAY
- R 80 per Child (3-9 yrs)
• Guest Conservation Contribution (GCC)
- R165 per Adults per DAY
- R 82.50 per Child (2-12 yrs)
• Guest Conservation Contribution (GCC)
- from 01 Mar 2023
- R190 per Adults per DAY
- R 95 per Child (2-12 yrs)
• Bed Levy
- ZAR 10 pppn from age 1 year old
• SUBJECT to change without notice,
Guests GCC are payable at the lodges and
will be added to guests' bills
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• Once-off payment
•Paid directly by clients
• Flight Entry
- R240 per Adult
- R150 per Child (3-9 yrs)
• SUBJECT to change without notice split image
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Flight Special
Valid 10 January 2022 – 15 December 2022 / 10 January 2023 – 15 December 2023
TERMS & CONDITIONS APPLICABLE TO PROMOTIONS
* Stay 4 nights and get a return flight per person on the Federal Airlines scheduled shuttle flight to & from Johannesburg International Airport complimentary.
* Flights to be booked through Mateya Safari Lodge.
* Kindly note, free of charge offer only applicable to every full paying guest per room & subject to Federal Air Flight availability at time of booking.
* Flight cancellation fees apply as per Federal Airlines Terms & Conditions.
* Offer not redeemable for cash nor to be used in conjunction with any other package, promotion, special offer or child rates.
Exclusive Use Special
Valid 10 January 2022 – 15 December 2022 / 10 January 2023 – 15 December 2023
TERMS & CONDITIONS APPLICABLE TO PROMOTIONS
* 10% discount for exclusive use - 2022 -R 137 250.00 per night 2023 -R148 500 per night
* Valid for new bookings only.
* Offer not redeemable for cash nor to be used in conjunction with any other package, promotion, special offer or child rates.
* The offer is subject to availability at time of reservation.
Stay 5 Nights and Only Pay for 4
Valid 10 January 2022 – 15 December 2022 / 10 January 2023 – 15 December 2023
TERMS & CONDITIONS APPLICABLE TO PROMOTIONS
* Book three consecutive nights and only pay for two with this special offer.
* Valid for new bookings only.
* Offer not redeemable for cash nor to be used in conjunction with any other package, promotion, special offer or child rates.
* The offer is subject to availability at time of reservation.
Mateya Honeymoon Special
Valid 10 January 2022 – 15 December 2022 / 10 January 2023 – 15 December 2023
TERMS & CONDITIONS APPLICABLE TO PROMOTIONS
* Brides receive a 50% discount off the accommodation rate for the full duration of the stay.
* Bottle of sparkling wine included.
* This offer is only valid when travelling within six months of the marriage date (marriage certificate is required).
* Valid for new bookings only.
* Offer not redeemable for cash nor to be used in conjunction with any other package, promotion, special offer or child rates.
* The offer is subject to availability at time of reservation.
